Terms of service

Tha Game Changa Terms of Service

Effective Date:  02.01.2025

Welcome to Tha Game Changa! These Terms of Service ("Terms") govern your use of our website and the services offered on it. By using our website and purchasing from our store, you agree to comply with these Terms. Please read them carefully.

1. Introduction

Tha Game Changa is a community interest company (CIC) that sells merchandise to support youth programs and community projects. By accessing or using our website, www.thagamechanga.org.uk, and placing an order, you are agreeing to these Terms and all applicable laws and regulations. If you do not agree to these Terms, you should not use this website.

2. Use of Website

By accessing this website, you confirm that you are at least 18 years of age or the legal age in your jurisdiction to enter into a binding contract. If you are under the age of 18, you must use this website with the involvement of a parent or guardian.

You may use this website solely for personal, non-commercial purposes, and you are prohibited from using the site in any way that violates any applicable laws or regulations.

3. Products

We offer a wide range of merchandise including T-shirts, hoodies, leggings, mugs, diaries, pens, and notepads, all designed to support our youth programs and community activities. All products are subject to availability. We will notify you if an item you ordered is unavailable.

4. Orders

When you place an order on our website, you are offering to purchase the products on the terms set out in these Terms. All orders are subject to acceptance by us, and we will confirm receipt of your order by sending an order confirmation email.

Please ensure that the details you provide when placing an order are correct. It is your responsibility to ensure the accuracy of the shipping address, email address, and payment details.

5. Pricing and Payment

Prices for products on our website are displayed in GBP (£) and are inclusive of VAT (where applicable). Shipping costs will be added at checkout.

Payment must be made at the time of purchase. We accept various payment methods, including credit/debit cards, PayPal, and other options as made available on the website.

If an error in pricing occurs, we reserve the right to cancel the order and issue a full refund. You will be notified immediately of such errors.

6. Shipping and Delivery

Shipping times and costs vary depending on your location and the shipping method chosen at checkout. Once your order has been shipped, you will receive a tracking number to monitor your delivery.

We are not responsible for any delays caused by the courier or customs if applicable.

7. Returns and Refunds

Please refer to our Return and Refund Policy for information regarding the return of items, exchanges, and refunds. We offer a 14-day return policy for eligible items in accordance with UK law. The customer is responsible for the return shipping cost, unless the product is faulty.

8. Intellectual Property

All content on our website, including but not limited to text, images, logos, designs, and other materials, are the property of Tha Game Changa. You may not use any of our intellectual property without our express permission.

9. Limitation of Liability

We do not accept liability for any loss or damage arising from your use of this website or any products purchased from it, except as required by law. We are not liable for any indirect, incidental, or consequential damages, including loss of business or profits.

10. Privacy Policy

We are committed to protecting your privacy. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Governing Law

These Terms and your use of this website will be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to the Terms

We reserve the right to update or amend these Terms of Service at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review these Terms periodically to stay informed about any updates.

13. Contact Us

If you have any questions regarding these Terms of Service, or if you need any assistance, please contact us at: